Contact
At Novarrio, we are committed to providing clear and accessible support to all our customers. Whether you have questions about an order, need help with a return, or want to know more about our products, our team is here to assist you.
Customer Service
Our customer support is available from Monday to Friday between 9.00 and 17.00
We usually respond within 1 day
Email us at: info@novarrio.com
Call us at: +44 2081596188
All communication is handled in a personal and professional manner. We do not use third party support services. All assistance comes directly from our internal team
Email Enquiries
For all enquiries regarding products, orders, or general questions, please contact us at info@novarrio.com
Please include your order number if your question relates to an existing purchase
Returns and Exchanges
We offer a 30 day return period for all orders delivered within the United Kingdom
To qualify for a return, items must be unused, in their original condition, and sent back within 30 days of delivery
For more information, visit our Return Policy
Frequently Asked Questions
We have compiled answers to the most common questions on our FAQ page
You can find information about
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Shipping times
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Accepted payment methods including Apple Pay, Google Pay, Visa, Mastercard & Maestro
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Order processing and tracking
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Size and fit guidance
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How to start a return
Please check the FAQ before contacting support as your question may already be answered
Social Media
Follow us online for product updates, exclusive releases and behind the scenes content
Instagram: https://www.instagram.com/novarrio.official/
Facebook: https://www.facebook.com/people/Novarrio/61579261421553/
Pinterest: https://uk.pinterest.com/Novarrioofficial
Contact information:
If you have any questions, need assistance, or would like to provide feedback, please do not hesitate to contact us.
Email: info@novarrio.com
Phone Number: +44 2081596188
Contact us on this page: Click here
Customer service: Monday to Friday between 9.00 and 17.00